Responsible Vulnerability Disclosure


Welcome to Swann Security Vulnerability Reporting Program 

At Swann, we take the security of our systems and user data seriously. We appreciate the efforts of security researchers and the wider community in helping us maintain a secure online environment. 

If you believe you have discovered a security vulnerability on our products or platform, please let us know right away. We will investigate all legitimate reports and do our best to quickly fix the problem. 


Guidelines for Reporting Vulnerabilities:


Do Not Exploit or Share the Vulnerability Publicly:

  • Please refrain from attempting to exploit the vulnerability for any reason.
  • Do not share details of the vulnerability publicly until we have had a chance to investigate and implement a fix.


Provide Sufficient Information:

  • When reporting a vulnerability, please include a detailed description of the issue, steps to reproduce it, and any other relevant information.
  • Screenshots, videos, or proof-of-concept code can be immensely helpful.  


Act in Good Faith:

  • Engage in responsible and ethical disclosure.
  • Respect user privacy and comply with all applicable laws and regulations.  


How to Report a Vulnerability: 

Please send an email to [email protected] with the subject line "Security Vulnerability Report."  We will acknowledge your report within 48 hours and provide an estimated timeline for resolution.  


Our Commitment:

  • We will respond promptly to your report.
  • We will keep you informed about the progress towards resolving the issue.
  • We appreciate your contribution to the security of our platform and may acknowledge your efforts, with your permission.

Thank you for helping us keep Swann Security secure.